Information We Collect

To provide effective cross-cultural negotiation support and site functionality, we collect limited personal and technical information from visitors and clients.

• We collect contact details you provide directly, such as name, email, and phone number, to respond to inquiries or requests for information.
• When you visit our site, certain technical information—like IP address, browser type, and device identifiers—may be collected automatically for analytics and security purposes.
• Cookies and similar technologies track usage patterns, helping us improve site reliability and tailor content to your needs.
• If you engage our team for a project, we may store details about your business, project scope, and communications to manage our relationship.

How We Use Collected Data

We use your personal information strictly for providing our services, responding to inquiries, and improving your experience on our site.

• To answer your inquiries about cross-cultural negotiation, import-export projects, or global partnerships.
• To communicate updates about your project or respond to feedback you submit through our site.
• To analyze how our site is used so we can improve navigation, content, and user experience.
• To comply with legal requirements and maintain secure, reliable operations.

Legal Basis for Data Use

We only process your personal information when we have a valid legal basis under Canadian privacy law, including your consent, contractual necessity, or legal requirements.

How We Share Data

We only share personal information with third parties when necessary to provide our services, meet legal obligations, or with your explicit consent.

• We may engage trusted service providers for website hosting, analytics, or communication tools. These providers are contractually obligated to protect your data and only use it for agreed purposes.
• If required by Canadian law or legal process, we may disclose personal information to the appropriate authorities.
• Your information is never sold or shared for unrelated marketing purposes, and access is limited to those with a legitimate need.

How We Protect Your Data

We use a combination of encryption, secure server infrastructure, and regular access audits to keep your data safe. Access is restricted to authorized team members, and we continually update our security practices to address new threats and comply with Canadian privacy regulations.

Your Data Rights

Canadian privacy law gives you important rights regarding your personal data. We respect these rights and make it simple to exercise them.

• You have the right to request access to your personal information we hold and to receive details on how it is used.
• You may request correction of inaccuracies in your data or deletion where applicable by law.
• You can object to certain data processing activities or restrict how your information is used.
• You have the right to withdraw consent for non-essential processing and to lodge a complaint with a data protection authority.

Cookies and Tracking

Our website uses cookies to support site functionality, analyze visitor trends, and improve your experience. For details on cookie use and your choices, please review our full Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Details

If you have questions about how your personal data is handled, want to exercise your rights, or need clarification on any privacy matter, reach out to our team using the details below. We review every inquiry carefully and respond promptly.

Changes to This Policy

We may update this Privacy Policy as our services evolve or as legal requirements change. Any updates will be posted here, and the revision date will reflect the most recent changes. We encourage regular review of this page.